It was nice smooth a little lengthy with 5 round and few test to check the skillset. Overall experience was good hr very cooperative and so the bosses. After completing the process they'll handover the offer letter in a week or two and thereafter calls you for the documentation to get you onboarded.
Basic Questions were asked about a few protocols. They asked scenario based questions after that, about how would I handle an escalation, immediate steps during outage/site down etc. Apart from that, basics of ITIL and soft skills.
I applied online. I interviewed at HCLTech (Colombo, Western)
Interview
It was Online interview , Interview was good. Asked few questions and then move in to the Tec questions. All the interviews held on teams. Interview held on around 25 mins
Interview process was good and smooth, Have asked to submit/upload all necessary documents all formalities were done by Recruitment team within a week. After submission of documents they rolled out the offer and joining letter.
Interview questions [1]
Question 1
They have asked about technical questions in regards to skills