I applied online. I interviewed at H&R Block (New York, NY) in Dec 2019
Interview
I had the interview right before the Covid breakout. The lady was friendly, but she never call me back. After 2 years, they called me and asked if i am still interested in the position.
I applied online. I interviewed at H&R Block (Highland, CA) in Nov 2020
Interview
The interview happened over the phone on face cam. The interviewer was friendly and made you feel comfortable. The whole process was easy and I was hired on the spot.
Interview questions [1]
Question 1
Have you ever had to solve a customer service issue?