The process took 3 months. I interviewed at H&R Block in Nov 2009
Interview
Strange Interview due to the nature of the business. However, for the serious minded employee, the company is ethical, very serious about the people it employs and extremely focused on giving great customer service. There were only 3 questions in the face to face interview however 60+ hours of classroom instruction, including 5 quizes and a mid-term and a final exam with an overall passing score of 80% was required to even qualify for employment. The class was excellent but hey, it is a federal tax class - so there was some pretty serious studying. Again, for a number person or someone with an interest in taxes/taxation this is a good company to work for - even if it is a little time consuming (and requires effort) to get your foot in the door.
Interview questions [2]
Question 1
Name a time when you had a complaint from a customer/client and explain how you handled that situation.
I applied online. I interviewed at H&R Block in Jan 2026
Interview
They send a scheduling link. You speak with them for 30 minute and they'll get back to you with an offer. Tried reaching back out and was completely ghosted after receiving an offer.
Interview questions [1]
Question 1
Ask about you and your experiences. Super easy interview, need no preparation honestly.
Easy. After I finished the hours for the CTEC, I was interviewed. The interview was online through Microsoft teams. All they asked was my availability and professional experience. No hard questions. I was interviewed by the Multi Team Leader and District manger.
Interview questions [1]
Question 1
Professional experience, tell me about yourself and work availability, how are your customer service skills
I applied online. The process took 1 day. I interviewed at H&R Block (Tampa, FL)
Interview
Brief conversation with the district manager—very polite and professional team. If you need a quick position, I highly recommend applying. Great experience overall and appreciate their responsiveness. That is all