Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: H&R Block reviews | H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block conversations
      H&R Block interviewsH&R Block Client Services Professional and Receptionist interviewsH&R Block interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Services Professional and Receptionist Interview

      12 Dec 2011
      Anonymous employee
      Providence, RI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at H&R Block (Providence, RI) in Dec 2011

      Interview

      I applied for the position in October. I received an email in December asking if I would come in the next day for an interview which was a Saturday afternoon. I then met with the office manager who was very pleasant. She asked me about my background and what type of work I was looking for either part time or full time. She then let me know the position is indeed part time but during peek time it is possible to make full time hours. She asked me to describe some scenarios that I had encountered in the past. After our interview was complete she told me she would contact me and let me know when training begins and I actually start today.

      Interview questions [2]

      Question 1

      Describe a time when you went above and beyond for a Co-worker?
      1 Answer

      Question 2

      Describe a time where you were faced with an angry customer and what did you do?
      1 Answer

      Other Client Services Professional and Receptionist interview reviews for H&R Block

      Client Services Professional and Receptionist Interview

      14 Oct 2024
      Anonymous employee
      Minneapolis, MN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at H&R Block (Minneapolis, MN) in Jan 2022

      Interview

      I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.

      Interview questions [1]

      Question 1

      Tell me about a time you had a stressful work situation and how did you resolve it?
      Answer question

      Client Services Professional and Receptionist Interview

      31 Dec 2017
      Anonymous employee
      Akron, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at H&R Block (Akron, OH) in Dec 2017

      Interview

      The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.

      Interview questions [1]

      Question 1

      How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
      1 Answer

      Client Services Professional and Receptionist Interview

      18 Mar 2018
      Anonymous employee
      Eau Claire, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at H&R Block (Eau Claire, WI) in Dec 2017

      Interview

      Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.

      Interview questions [1]

      Question 1

      Tell me about your experience in a customer service role.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Refurbed
      3.5★Compensation and benefits
      avatar
      Jimmy Choo
      3.5★Compensation and benefits
      avatar
      Gebr. Heinemann
      3.5★Compensation and benefits
      avatar
      Bauhaus
      3.6★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.