1y
First and foremost, I sincerely apologise for the experience you had during our recruitment process.
I am the Head of Strategy and Operations, with whom you interviewed. I understand and agree with your frustration and disappointment with my delay in responding, especially after investing time and effort in both the interview and the take-home exercise.
We have since sent out all remaining updates to candidates we hadn't yet contacted regarding the outcome of their applications.
It was an oversight on our part not to acknowledge your follow-up emails promptly. We will improve our communication process to ensure more timely updates for all candidates moving forward.
Thank you for bringing this to our attention, we genuinely appreciate your interest in our company and your candid feedback.
Please accept our apologies, and we wish you the very best.