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      Grip Security

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      Technical Customer Success Manager Interview

      24 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Grip Security in Oct 2025

      Interview

      Unnecessary long. Took about a month, process was as follows: Initial Phone Screening, Technical Evaluation, Assignment Evaluation, and then Referrals, each being about a week apart. Initial screening was essentially meeting a HR person and discussing previous work experience and how it applies to the role, why the interest in the role, basic behavioral questions, and personality questions. Evaluation was on SQL queries and API integrations, and finally the assignment was to conduct research on Shadow SaaS and then present on it. Each step went, in my opinion, very well and received positive feedback after but eventually got a rejection with no explanation or feedback on my performance. Sent a follow-up asking for feedback but heard nothing back. Overall a negative experience, highlighted by a lengthy time wasting process.

      Interview questions [1]

      Question 1

      How does your previous experience align with the duties of this role?
      Answer question