I applied online. The process took 2 weeks. I interviewed at Grainger (San Diego, CA) in Jun 2014
Interview
Submit Online Application. Then you receive a call from a recruiter. The recruiter describes the job to you and ask you a few informal questions about your backround. From then they set up a face-to-face interview with the hiring manager. This is a formal interview, it can be just the hiring manager or a panel of 2-3 people from Grainger. They ask you S.T.A.R. format questions. Situation, Task, Action, Result. The STAR (Situation, Task, Action, Result) format is a job interview technique used by interviewers to gather all the relevant information about a specific capability that the job requires. If they choose to continue with your interview process , you will then be scheduled for a phone interview with upper level management. After that you will either receive a job offer or an email thanking you for your time but that someone else more qualified has been chosen for the position.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with an upset customer?
I applied online. The process took 4 weeks. I interviewed at Grainger in Jun 2016
Interview
Good process. Scheduling of the interview was well organized and flexible. The point of contact provided good information on how to drive to the interview and where to park. Upon arrival the experience was good but the interviews seemed to be strictly by the "book". The interview was not personalized enough but still a positive experience.
I applied through a recruiter. The process took 2 days. I interviewed at Grainger
Interview
STAR style questioning. (Situation, Task, Action you took, Results you achieved)
Multiple people that interview you.
First with recruiter on phone -- casual conversation to get to know you as well as some run-of-the mill interview questions. If you pass then an in person meeting is set up, usually with 2 or more people.
Interview questions [1]
Question 1
Explain a time when you had a failure. What happened? why? how did you fix it? what did you learn from it?
I applied online. The process took 2 weeks. I interviewed at Grainger (Beaumont, TX) in Nov 2015
Interview
I was contacted by a recruiter over the phone and she explained the roles of the position and salary and such. Asked me if I was interested in what the job description entailed. So we scheduled a phone interview about a few days later. Basically, went like any other interview. History and background questions and then the star format of questions. I have no other experience in sales so those questions proved to be difficult.
Interview questions [1]
Question 1
When was a time that you failed at something and what was your reaction and result?