I applied through an employee referral. The process took 2 weeks. I interviewed at Gonzaga University (Spokane, WA) in Jan 2010
Interview
First set of questions were personality based, such as strengths, weaknesses. They gave a lot of situation based questions like: if a student were to ask for a confidential document, and he needed it to graduate or to sign up for a class, but your superior isn't there to authorize it, what would you do? Step by step.
I applied online. I interviewed at Gonzaga University (Spokane, WA) in Jan 2025
Interview
Overall the interview was holistic as well as informative and situation based. They were very kind yet professional, it took about 30-45 minutes with great communication after the interview process.
Interview questions [1]
Question 1
When was a situation where you had a difficult customer service interaction, and how did you proceed?
I applied online. The process took 3 weeks. I interviewed at Gonzaga University in Sept 2022
Interview
I had a 20 minute interview via Zoom with three or four staff. I felt comfortable talking with them and good about my responses to their questions. Glassdoor requires I enter at least 30 words in this space so I am typing more to fulfill that requirement.
Interview questions [1]
Question 1
- Tell us about yourself and why you want this position - Talk about Gonzaga's mission statement and how it relates to you - Talk about a difficult professional experience and how you handled it - What are your strengths and what is something you need to work on
