The process took 4 weeks. I interviewed at GitLab in Sept 2019
Interview
The interview process for the role of a Community Advocate is a series of 1:1 video calls with a recruiter, a team-mate, someone that works laterally with the team, and the manager/director. GitLab seemed more committed to allowing me to interview the company for my own needs, rather than the other way around.
Interview questions [1]
Question 1
What is your method for dealing with an angry or upset customer/user?
I applied online. The process took 3 months. I interviewed at GitLab in Nov 2019
Interview
The process was really well that I was always informed what my interview stage was and also let me know what might be happened if I pass to the next stage.
Interview questions [1]
Question 1
How I will answer to the community of some critical or harsh questions
I applied online. The process took 3 weeks. I interviewed at GitLab (Lakewood, CO) in Sept 2019
Interview
This interview process was a great way to get to know the Community Advocacy team at GitLab. I interviewed with a recruiter, a senior member of the team, the director of the department, and a project manager. I felt that these conversations were a great way for the team to get to know me, and also for me to learn more about the team.
I spent a lot of time reading GitLabs handbook before my interviews. These documents gave me a good idea of if I thought the company would be a good fit for me, and also gave me areas to ask questions and clarify the role and team. I would highly suggest applicants to read as much of the handbook as possible to learn more about how the company and teams work.
Below I indicated that the interview happened in Lakewood, CO- In reality, the interview was remote- all of GitLab is remote, but Glassdoor does not have an option to enter remote in that field. The interviews were all held as video calls over Zoom.
Interview questions [1]
Question 1
Scenario-based question- How I would react to community members who are facing a conflict/
