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      FrankieOne

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      IT Services Lead Interview

      10 Feb 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at FrankieOne in Feb 2025

      Interview

      The interview process started with a screening call with a recruiter, followed by a more technical discussion with the CTO, Aaron. While I felt I presented my skills well, I was internally concerned about the company's reportedly high turnover and lack of device management processes. These observations might have influenced my fit for the role, especially given my less enthusiastic stance on the crypto space. The experience left me feeling frustrated, waiting several days after the interview for a decision (Thursday interview, response late Monday) felt unnecessarily drawn out. Additionally, not receiving constructive feedback on why I wasn't selected felt like a wasted opportunity to improve. It's disheartening to invest time and not get clarity on the outcome.

      Interview questions [3]

      Question 1

      Please describe the difference between IDP initiated SSO and SP initiated SSO from a technical and an end-user experience perspective.
      Answer question

      Question 2

      Share some metrics you use/propose to track the performance of an IT Service team and why specifically are these metrics important?
      Answer question

      Question 3

      Share an example of a process that you've automated. State the problem, the complication, the solution, the challenges to execution, and the final outcome.
      Answer question