7y
Dear Interviewee,
Thank you for providing feedback on your interview experience. I sincerely apologize that your name was not correct on the email. I certainly understand that the error made the communication feel impersonal.
We use an app for our interview process and related communication, and the app pulls the candidate's name from the resume. I will look into how the error occurred so we can address this issue.
Our interview process includes several components: resume screening, phone screening, in-person interview, employment application, personality assessment, reference checks, and background check. Each component is part of the whole evaluation and, past the resume screening, no component is considered out of the context of the other components. The personality profile assessment is used to evaluate the candidate's fit for the position and also FourFront's fit for the candidate's personality. We understand the importance of looking at both sides of the equation to create the best employment situation.
We work hard to humanize our interview process, and I regret that any part of your experience felt otherwise. Your input will help us improve, and I thank you for taking the time to provide it.
