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      Floor & Decor

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      Related searches: Floor & Decor reviews | Floor & Decor jobs | Floor & Decor salaries | Floor & Decor benefits
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      Customer Service Associate Interview

      15 Aug 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Floor & Decor (New York, NY) in Feb 2016

      Interview

      Brief. Asked about my history, how I have handled difficult customers and situations. Asked when had I given my customer service skills. They do drug test and give you a call back after doing a background check.

      Interview questions [1]

      Question 1

      Experience?
      1 Answer
      1

      Other Customer Service Associate interview reviews for Floor & Decor

      Customer Service Associate Interview

      5 Apr 2023
      Anonymous employee
      Mesquite, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Floor & Decor (Mesquite, TX) in Aug 2019

      Interview

      Thorough but not intimidating. Be prepared for questions. Don’t think it’s going to be an easy interview and you’ll do great. Be professional. Make sure to research the company and bring questions for the interviewer. Make sure you understand what you’re getting yourself into. This will help prevent wasting their time and yours.

      Interview questions [1]

      Question 1

      Why did you apply for this position?
      1 Answer

      Customer Service Associate Interview

      15 Jan 2018
      Anonymous employee
      Lakeland, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Floor & Decor (Lakeland, FL) in Jan 2017

      Interview

      They called me after about a month. I had applied so many places I did not remember I applied for them. They called and left a voicemail and then called me again and scheduled for two days later with a Department Manager. They then scheduled a second interview with the store manager which basically means you are hired. He reiterates your availability, salary, and then gives a tour of the store and then has you fill out new hire paperwork and you get a background check done. Once it comes back they call you to schedule your training.

      Interview questions [2]

      Question 1

      What is your availability?
      1 Answer

      Question 2

      What experience do you have working in customer service and/or as a cashier?
      Answer question
      1

      Customer Service Associate Interview

      12 Aug 2017
      Anonymous employee
      Lake Mary, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Floor & Decor (Lake Mary, FL) in Jun 2016

      Interview

      I visited the hotel the company representatives were staying at. There, I was asked to fill in some paperwork before I headed in for a 1-on-1 interview with two managers. The next day, they had me come in for a 1-on-1 interview with the store manager.

      Interview questions [1]

      Question 1

      How much do you expect to be paid for your position?
      1 Answer
      1