Brief and non detailed. The company is desperate to hire anybody. The company is full of incompetent paper pushers who do not leave the office. Hence they have no understanding of the situations they put the service tech in. When there is an issue the company turns a blind eye and fires people often so as to not upset the end user, however there no longer a service tech to the job. Th management really has no clue what they are doing. I was physically harassed at a service call. I reported it and they did nothing. Beware of this company. RUN DON'T WALK FROM THIS COMPANY!!!