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      Family Video

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      Customer Service Representative Interview

      19 May 2012
      Anonymous employee
      Flint, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Family Video (Flint, MI) in Feb 2012

      Interview

      I walked in to rent videos, I was friendly and enthusiastic. I asked if they were hiring, then talked with the hiring manager for a little while about a possible interview and my work experience. She agreed to give me a shot. I then came in for an entry test a few days later, I passed the entry test which allowed me to receive an interview. Then I attended the interview and did well. The General manager asked me questions about where I come from, work experience and why I should be hired. I replied with the fact that I had just moved back from Florida and am looking for a job. I love movies, always have been a huge fan of film. I have worked from Dish network as a technician to being a server at Red Lobster. I am great with people and very reliable, plus I am a diligent and dedicated worker. The general manager was a also very positive, open minded and saw me for who I was: a great addition to the company!

      Interview questions [2]

      Question 1

      Why should we choose you to work here at Family Video?
      1 Answer

      Question 2

      What are your best qualities or strengths?
      1 Answer

      Other Customer Service Representative interview reviews for Family Video

      Customer Service Representative Interview

      28 Jan 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Family Video

      Interview

      They have you take several timed tests for part of the interview process. The tests involve things such as alphabetizing, math, and others. Besides the tests, they also do the typical spoken interview with questions.

      Interview questions [1]

      Question 1

      Who is your role model and why?
      Answer question

      Customer Service Representative Interview

      23 Sept 2019
      Anonymous employee
      Omaha, NE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Family Video (Omaha, NE) in Sept 2019

      Interview

      Short - asked what I wanted in a job and what I'd bring to the table. Offer made on the spot. Pretty standard interview process. I guess I have to write 30 words so now I'm there.

      Customer Service Representative Interview

      25 Aug 2016
      Anonymous employee
      Peoria, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Family Video (Peoria, IL)

      Interview

      The interview process was in 3 parts. I first met with the regional manager for one interview. Then i met with the regional manager again for a timed math and problem solving test. Lastly, i met with the district manager for the final interview. Overall, wasn't too terrible of a process, definitely not the most difficult I've ever had.

      Interview questions [1]

      Question 1

      Name a time you handled something difficult
      Answer question
      1