Glassdoor users rated their interview experience at FM Outsource as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
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I applied online. I interviewed at FM Outsource (London, England)
Interview
The interview process is great as it is all automated. You have to record yourself answering a few questions and you get to retake. I thought it was a very smooth, easy process.
I applied online. The process took 3 days. I interviewed at FM Outsource in Dec 2022
Interview
Really easy onboarding. Video interview, so you could prepare answers and retake if you messed anything up. Found it very straightforward. Never actually had to speak to a human until the point after I’d been offered the job.
Interview questions [1]
Question 1
Where have you had to demonstrate good customer service before?
I applied online. I interviewed at FM Outsource (Manchester, England) in Mar 2023
Interview
No interview questions asked, just a phone call where they asked about personal details, your previous or current work, questions you had and provided further details about the company and role.