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      Sales Associate Interview

      24 Dec 2015
      Anonymous employee
      Rancho Cucamonga, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Express (Rancho Cucamonga, CA) in Nov 2015

      Interview

      I applied online and about two months later I got a random call for an interview. I got the call on a Monday and went in for the interview that Thursday. Went into the store Thursday for the interview (which was a group interview with 5 people including myself), one of the managers took us across the street, sat down, asked some questions. At the end we were able to ask questions of our own, and she(the manager), told us that we would get a call back within the next week. I got a call back the next Tuesday and was offered the job. Went in a couple days later for orientation and training. And here I am today working at Express. Simple interview, just be yourself. I was stumbling over my words and was just having a good time answering questions. They just want to see that you have a good personality and that you know the brand as well as interested in the company. Don't be so business professional and up tight. And make sure to bring a resume even if you sent one with the application. It makes you stand out! Good luck, hope you get the job and enjoy it as much as I do!

      Interview questions [5]

      Question 1

      Introduce yourself and tell a few things that you like to do?
      Answer question

      Question 2

      Is there a difference between customer service and selling a product?
      Answer question

      Question 3

      What was a time you had bad customer service? And where?
      Answer question

      Question 4

      What was a time when you were given a difficult task and how did you handle the situation?
      Answer question

      Question 5

      Whats one of your weakness's?
      Answer question
      2

      Other Sales Associate interview reviews for Express

      Sales Associate Interview

      11 Apr 2026
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (San Francisco, CA)

      Interview

      I first applied online, and then I got an interview date and time, and then I went into the location for the interview. After that I just waited for a little bit of time and then I was sent an offer that I signed

      Sales Associate Interview

      1 Apr 2026
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Express (Chicago, IL)

      Interview

      Applied online, interviewed in person the next day. Interview was basically a vibe check. More important to apply during peak season (early spring or early fall) when they're hiring the most. Make sure you have availability on the weekend.

      Interview questions [5]

      Question 1

      What do you know about the company?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What does hospitality mean to you?
      Answer question

      Question 4

      Where do you see yourself in 5 years?
      Answer question

      Question 5

      What experience do you have with retail and customer service?
      Answer question

      Sales Associate Interview

      28 Jan 2026
      Anonymous employee
      Queensbury, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Express (Queensbury, NY)

      Interview

      Easy and straight forward interview. They ask for your availability and if have fashion experience. Also, asks about previous sales and customer service experience. The job itself is not hard at all.

      Interview questions [1]

      Question 1

      Do you have previous sales and customer service experience?
      Answer question

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