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      Esri

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      Support Analyst Interview

      15 Sept 2022
      Anonymous interview candidate
      Redlands, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Esri (Redlands, CA) in Apr 2022

      Interview

      There were going to be four interviews. I had the screening interview, then the technical, the HR interview, and then the 8-hour zoom/in-person interview with all the team members. The screening is a pretty standard "tell me about yourself, what do you like about the company, what's something you liked about your last company" type interview, and it will end with a thought problem (if you get the lightbulb question the answere is keeping one switch off, turn on switch off after an hour and keep one on so the one of for an hour is hot even though you turned it off). I'm not even kidding when I say if you look through all the interview questions on this feed you will verbatim get all the technical interview questions they ask (plus if they somehow ask something not on this page they let you look up the answer). I didn't get past the HR interview, which kinda blew my mind because I was nervous about all the other interviews except this one. HR asked very standard "what do you like about customer service, what is something you liked about your last job" questions, like things you probably couldn't mess up, but they denied me after that one. I even asked if there was any reason and they just said the "🙄, there is such a competitive applicant pool". Just so you guys know because they don't put down a salary range, they are going to say that the range is $32-33/hr (do with that what you will)

      Interview questions [1]

      Question 1

      Screening (1) - supper typical "how did you hear about us, what do you like about the company, tell us about yourself/background" type questions. What you expect the normal first-round questions to be. Technical (2) - I'm writing this specifically for people worried about this one, don't be, I was really worried because I only have undergrad as my experience. If you are applying to the support analyst position literally look through all of the interview questions on this page and type into google SA Esri interview questions. I'm not even kidding you when I say they are verbatim the questions, and even if they give you a new one they let you look it up (that even looks "good" if you do because they want to see your "problem-solving abilities". HR (3) - I have no clue why I didn't get past this interview because it was the easiest and most straightforward. Just the normal "are you fine getting paid 32-33/hr, what do you like/not like about your last company, what do you like about customer service" type questions.
      Answer question
      11

      Other Support Analyst interview reviews for Esri

      Support Analyst Interview

      17 May 2026
      Anonymous interview candidate
      Charlotte, NC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Esri (Charlotte, NC)

      Interview

      I had a pretty good interview experience overall. Received a response pretty quickly after applying. Very nice interviewer and seems like a cool place to work, people seem passionate, will be reapplying

      Interview questions [1]

      Question 1

      General STAR questions and a couple technicals
      Answer question

      Support Analyst Interview

      4 Nov 2024
      Anonymous interview candidate
      Redlands, CA
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Esri (Redlands, CA)

      Interview

      Online interview through Zoom. Interviewer was very friendly and personable. Helped me realize that the support analyst position would not be a good fit for me and was very helpful and upfront about what the position actually was and what the job would entail. I appreciated their honesty and their encouragement for me to find a better fit.

      Interview questions [1]

      Question 1

      What do you look to get out of this career?
      Answer question
      1

      Support Analyst Interview

      27 Apr 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Esri

      Interview

      four rounds of interviews (with the last one being in person) (chat, behavioral, technical, in-person day). very positive experience interviewing with the team. learned a good deal throughout the processes.

      Interview questions [1]

      Question 1

      behavioral questions, technical questions (for example, the difference between projected coordinate system and geographic coordinate systems), fun questions
      Answer question
      4

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