I applied online. The process took 4 weeks. I interviewed at Equinox in Oct 2022
Interview
The interview process was really easy, they didn't reach out until about a month after I had applied. Had a quick phone call with the manager to set up an interview and came in the following week.
Interview questions [1]
Question 1
-why do you want to work here? -what experience do you have in customer service? -what are your end goals?
Quick on the phone screen then one in-person interview. The phone screen was asking about who you are, interest and baseline experience. In person is more about what you would be a good fit, interest within the industry, and scheduling.
It was a straightforward, single interview with the manager. Nothing hard just the basic interview questions and questions about your past experience in customer service. It was easy and not threatening
The interview process felt like a conversation, yes it is important to talk about professional skills but I liked that they also focused on you as a person in the process.
