Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Epiq

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Epiq reviews | Epiq jobs | Epiq salaries | Epiq benefits
      Epiq interviewsEpiq Client Service Manager interviewsEpiq interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      DLA Piper
      3.6★Compensation and benefits
      Freshfields
      4.1★Compensation and benefits
      avatar
      Baker McKenzie
      3.7★Compensation and benefits
      avatar
      Wolf Theiss
      3.7★Compensation and benefits

      Client Service Manager Interview

      31 Jul 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Epiq (Toronto, ON) in May 2025

      Interview

      The interview process started off on a positive note. A recruiter reached out to me directly and conducted the initial phone screening, which went smoothly. I was then moved on to a second-round interview with the hiring manager and a team lead. Unfortunately, this round felt quite impersonal and rigid—more like a rapid-fire Q&A session than a genuine conversation. It lacked the kind of engagement or curiosity you'd expect from a team seriously evaluating a potential colleague. It honestly felt like I was the tenth person they had spoken to that day and they were just trying to get through the list. After that, I didn’t hear back for five weeks. Eventually, someone from HR reached out, suggesting they’d be in touch the following week to schedule another discussion. I took this as a good sign—perhaps a chance to have a more candid conversation and clarify mutual fit. But a week later, I received an email saying they had decided to move on, with no further explanation. Overall, the process felt disjointed and a bit dismissive, especially considering they had initiated contact with me. It’s frustrating to invest time and energy—especially in preparing for a second-round interview—only to be met with poor communication and a lack of closure.

      Interview questions [1]

      Question 1

      What strategies I use at work. Very vague
      Answer question
      1