I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Tampa, FL) in Jul 2020
Interview
First interview with talent acquisition. Next interview in person with Area Manager, as well as doing a branch observation. During the branch observation, I had the opportunity to see how the branch operated, toured the facility, and interacted with the assistant manager. Final interview with Group Rental Manager.
Interview questions [1]
Question 1
Name an experience where you had to deal with a difficult customer and what did you do to ensure that they walked away from that experience with their issue resolved?