The interview process is friendly, structured, and heavily focused on customer service and sales ability. It usually includes a phone screening, a branch interview, and a final interview with a hiring manager. Expect behavioral questions using the STAR method, especially about handling customers, resolving conflict, working in teams, and meeting goals. Interviewers look for strong communication, enthusiasm, and a proactive attitude. You may also shadow employees in the branch to see daily operations. Overall, the experience is professional and conversational, with a major emphasis on people skills, sales mindset, and leadership potential.