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      Entelo

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      Customer Support Lead Interview

      12 Oct 2015
      Anonymous interview candidate
      San Francisco, CA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Entelo (San Francisco, CA) in Oct 2014

      Interview

      The process is easy and straight forward. Here are some questions that I asked them and would ask potential candidates. Why have the job post been open for so long (more than 6-8 months)? Why does it appear that you are interviewing candidates to obtain best practice information? Are you really trying to staff or...? Where is your company headed (seems like nowhere) based on our discussions? I would think twice before interviewing with this firm who suppose to be a solution for identifying good candidates for companies. They themselves seem confused on what their staffing strategy is. Some of the job posts have been there for almost a year. They state that they are being "selective" but need to staff by the end of … quarter.

      Interview questions [1]

      Question 1

      Why Entelo? I would reverse the question to them and also ask - why Entelo? Sell me the vision and why I would bother looking your way.
      Answer question
      avatar
      Entelo response
      10y
      Thanks for the feedback - we always love hearing about how we can do better. Some of our job postings are evergreen positions, meaning they are always open. We do this because we want to be open to a conversation, if the right candidate appears. Also, you're right in saying that we are very selective, but aim to fill roles in a timely manner. Such is the challenge with recruiting! Sorry you felt that the company is going nowhere. We'd have to politely disagree with you there - we're humbly but quietly excited about where this company is headed. We tend to be the humble, determined type. Your opinion is yours, and we respect that. Thanks for sharing. -Head of Talent