80% Through recruiting team. The help walk you through the interview process prior to the Interview. They also have you role play as a rep while they are a client
Phone interview 1st more of a pre-screen actually like 30min long. If that person feels you have done well then they set up scheduling for interview with hiring manager that will be a 2part interview for an hr.
Interview questions [1]
Question 1
How would you answer following this chart of details? Have you ever had an upset customer how did you assist?
How do you feel about morale and job feedback?
We’re thrilled to hear that you had a good interview experience. We strive to create a process that is not only transparent and informative but also reflects our culture and values.
I applied through a staffing agency. The process took 2 days. I interviewed at Enova (Chicago, IL)
Interview
Two interviews. Meet with the department manager on my second interview . Was a little intimidated, but I showed my confidence. You have to make them laugh, then you’ll get a offer.
I applied online. The process took 3 days. I interviewed at Enova (Chicago, IL) in Apr 2022
Interview
I was sent a link to choose for a time slot for a phone interview and then the morning of I got a message to click a link to confirm that I'd be attending the event. I've never gotten a link to click and confirm my attendance but I clicked it and all was set. At the time I had chosen I was obviously waiting by my phone but no one called, 10 minutes and then 30 minutes passed. I responded to the message they had sent on indeed asking if there was a mixup and they wanted to reschedule, no response.
A few hours later out of curiosity I checked the link they had sent and this time when I clicked it the message on the screen said the event had been canceled.
If you're going to cancel last minute at least have the decency to send a message or something, they're extremely rude.