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      Enova

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      Related searches: Enova reviews | Enova jobs | Enova salaries | Enova benefits
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      Customer Service Representative Interview

      24 Jun 2020
      Anonymous employee
      Gurnee, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Enova (Gurnee, IL) in Dec 2019

      Interview

      I first did a phone interview with their recruiting company. After the phone interview I did 2 online tests. based on the results of my test I was invited to the office for a tour, job shadow, and interview. The interview was average. I loved the job shadow part.

      Interview questions [1]

      Question 1

      What difficulties do you think you will have to over come switching from retail to a call center enviornment?
      Answer question
      2

      Other Customer Service Representative interview reviews for Enova

      Customer Service Representative Interview

      25 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Enova

      Interview

      80% Through recruiting team. The help walk you through the interview process prior to the Interview. They also have you role play as a rep while they are a client

      Interview questions [1]

      Question 1

      Have you heard about enova?
      Answer question
      avatar
      Enova response
      1y
      We’re thrilled to hear that you had a good interview experience. We strive to create a process that is not only transparent and informative but also reflects our culture and values.

      Customer Service Representative (CSR) Interview

      2 Feb 2023
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 days. I interviewed at Enova (Chicago, IL)

      Interview

      Two interviews. Meet with the department manager on my second interview . Was a little intimidated, but I showed my confidence. You have to make them laugh, then you’ll get a offer.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Customer Service Representative Interview

      4 Apr 2022
      Anonymous interview candidate
      Chicago, IL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Enova (Chicago, IL) in Apr 2022

      Interview

      I was sent a link to choose for a time slot for a phone interview and then the morning of I got a message to click a link to confirm that I'd be attending the event. I've never gotten a link to click and confirm my attendance but I clicked it and all was set. At the time I had chosen I was obviously waiting by my phone but no one called, 10 minutes and then 30 minutes passed. I responded to the message they had sent on indeed asking if there was a mixup and they wanted to reschedule, no response. A few hours later out of curiosity I checked the link they had sent and this time when I clicked it the message on the screen said the event had been canceled. If you're going to cancel last minute at least have the decency to send a message or something, they're extremely rude.

      Interview questions [1]

      Question 1

      What made you interested in working here?
      Answer question
      3

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