Elsevier Customer Consultant Interview Questions

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Elsevier

Part of RELX

Interviews

Customer Consultant Interview

9 Jan 2023

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. The process took 6 weeks. I interviewed at Elsevier (Amsterdam) in Sept 2022

Interview

I had an interview for a CC position. The first round was an informal online meeting with the hiring manager. The second round was an online interview with team members during which I was presenting a chosen topic and was asked more detailed questions related to the role. All people were very friendly and professional.

Interview questions [1]

Question 1

Some general behavioral questions, STAR questions.

Answer question

Other Customer Consultant interview reviews for Elsevier

Customer Consultant Interview

26 Feb 2021

Anonymous interview candidate

No offer

Neutral experience

Easy interview

Application

I applied in-person. I interviewed at Elsevier in Jan 2021

Interview

Applied online. The application was denied. Got a phone interview with hr recruiter anyhow since my CV was also directly given to the hiring manager who got interested in my candidacy.

Interview questions [1]

Question 1

1. tell me about yourself; 2. what project you worked on that are you most proud of; 3. do you think you'll need some training before starting the job; 4. salary expectations; 5. when can you start working

Answer question

Elsevier response

Thank you for leaving your review.

Customer Consultant Interview

28 Mar 2021

Anonymous interview candidate

No offer

Negative experience

Average interview

Application

I applied through an employee referral. The process took 4 weeks. I interviewed at Elsevier (Paris) in Jan 2021

Interview

It was a three step assessment process: Interview with the Recruiter, Hiring Manager, Working Team, respectively. All the interviews were based on virtual platforms. Despite having concluded positively all the interviews I was rejected and no specific feedback was ever given, even upon request.

Interview questions [1]

Question 1

Previous experience and problem solving attitude.

Answer question

Elsevier response

Thank you for leaving your review. We are sorry that you did not receive any feedback from the the hiring manager, we are always looking to improve the process and your feedback has been shared with them. Thank you for taking the time to apply to work in our organisation.

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Elsevier interviews Elsevier Customer Consultant interviews Elsevier interview

Customer Consultant Interview

9 Jan 2023

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. The process took 6 weeks. I interviewed at Elsevier (Amsterdam) in Sept 2022

Interview

Interview questions [1]

Question 1

Some general behavioral questions, STAR questions.

Answer question

Other Customer Consultant interview reviews for Elsevier

Customer Consultant Interview

26 Feb 2021

Anonymous interview candidate

No offer

Neutral experience

Easy interview

Application

I applied in-person. I interviewed at Elsevier in Jan 2021

Interview

Applied online. The application was denied. Got a phone interview with hr recruiter anyhow since my CV was also directly given to the hiring manager who got interested in my candidacy.

Interview questions [1]

Question 1

Answer question

Elsevier response

Thank you for leaving your review.

Customer Consultant Interview

28 Mar 2021

Anonymous interview candidate

No offer

Negative experience

Average interview

Application

I applied through an employee referral. The process took 4 weeks. I interviewed at Elsevier (Paris) in Jan 2021

Interview

Interview questions [1]

Question 1

Previous experience and problem solving attitude.

Answer question

Elsevier response

Elsevier

Customer Consultant Interview

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