5mo
Thank you for taking the time to share your interview experience with us. We sincerely apologise for the inconvenience and frustration caused by the missed interviews and the lack of timely communication. This is not the level of professionalism or respect we aim to provide to any candidate, and we fully understand how disappointing this experience must have been — especially after the effort you put into preparing for the discussion.
We take feedback like yours seriously. After reviewing the situation internally, we are reinforcing our interview scheduling procedures and communication standards to prevent similar lapses from occurring. Every candidate deserves a smooth, respectful, and reliable recruitment experience, and we are committed to improving our processes to ensure that.
Thank you again for bringing this to our attention. We truly appreciate your feedback, and we wish you all the best in your job search and future endeavours.