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      Drake Software

      Engaged employer

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      Related searches: Drake Software reviews | Drake Software jobs | Drake Software salaries | Drake Software benefits
      Drake Software interviewsDrake Software Customer Service Representative (CSR) interviewsDrake Software interview


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      Customer Service Representative (CSR) Interview

      5 Jan 2026
      Anonymous interview candidate
      Greenville, SC
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Drake Software (Greenville, SC) in Jan 2026

      Interview

      I received an email for an interview for CSR 1 with Taxwell which is a part of the Drake company. The recruiter reached out with a TaxAct email as part of the Drake Software Talent Acquisition Team. She left me a link to schedule the interview with Calendly. After I set it up I emailed her to confirm as well, for good communication practices. Two days later my interview arrived and she was a no call no show. Imagine working for a company and you don't actually do your job and no call no show. That's called you should be fired. Worse yet, I rescheduled on Calendly for the following Monday and in the notes said I did not receive my scheduled call. She ignored it and missed that one as well. I dodged working for this company if this is a sign of things to expect. I'm excited for AI to make recruiters skill sets null and void and leave them without jobs.

      Other Customer Service Representative (CSR) interview reviews for Drake Software

      Customer Service Representative Interview

      10 Dec 2024
      Anonymous interview candidate
      Waynesville, NC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Drake Software (Waynesville, NC) in Dec 2024

      Interview

      It was very smooth interview process. All my questions got answered. They seemed like they were excited to have new people coming in and were ready to get started with training. Excited to start my position and work with all the wonderful people I got to interview with. They were also very responsive.

      Interview questions [1]

      Question 1

      They wanted to know past experiences and tested my knowledge of computer software.
      Answer question

      Customer Service Representative Interview

      17 Dec 2022
      Anonymous employee
      Franklin, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Drake Software (Franklin, NC) in Dec 2022

      Interview

      Very informative, professional & Respectful. Was undoubtedly very friendly and helped me through onboarding , paperwork, & appointments. Kudos to the Recruiting Team. And to the whole Onboarding Staff! Yay

      Interview questions [1]

      Question 1

      Where did I see my future with this Company.
      1 Answer

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