First interview is a formal sit down but does require you to do a mock assessment listening to a recording and following along on an excel sheet. You listen to 2 or 3 recordings then fill out the sheet as you go along, this is done in a controlled environment. Afterwards the meeting when I had the interview was with two duty managers. But I know they are trying to introduce having someone who's already in the position as a health advisor, as well as one manager.