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      Merchant Success Manager Interview

      2 Apr 2024
      Anonymous employee
      Lepelstraat
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DoorDash (Lepelstraat)

      Interview

      The interview was a 3 step process. 1st interview - phone screening 2nd interview - Zoom with multiple managers 3rd interview - Presentation in front of managers. This interview was very thorough and I was able to get through all interviews within 2 weeks. The managers were very friendly and they all had different questions to ask.

      Interview questions [1]

      Question 1

      Q: What are some examples of working with clients in your previous role.
      Answer question
      1

      Other Merchant Success Manager interview reviews for DoorDash

      Merchant Success Manager Interview

      27 Aug 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at DoorDash

      Interview

      The interview process was great, and very comfortable. There was an initial call with the recruiter, a straightforward case study, and then 3 back-to-back interviews with managers. The recruiter then kept in touch and I had an offer within 2 business days.

      Interview questions [1]

      Question 1

      Behavioral questions primarily — how you handled difficult customer/colleague, describe a time you had a lot on your plate, a time you went above & beyond for a customer, etc.
      Answer question
      avatar
      DoorDash response
      4y
      Thank you very much for your feedback. We greatly appreciate your perspective on the DoorDash interview process. If you have any additional feedback please email recruiting@doordash.com.

      Merchant Success Manager Interview

      26 Jul 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at DoorDash in Jul 2020

      Interview

      1. Recruiter reached out to me via LinkedIn. 2. She scheduled a 30-minute call with me to go over highlights of company and position. 3. 1.5 hour interview (30 minutes each) with two managers and the director. 4. Received offer.

      Interview questions [1]

      Question 1

      "Tell me of a time where you had made a mistake with a customer. How did you resolve this?"
      Answer question
      avatar
      DoorDash response
      5y
      Thank you very much for your feedback. We greatly appreciate your perspective on the DoorDash interview process. If you have any additional feedback please email recruiting@doordash.com.