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      Disneyland Resort

      Part of Walt Disney Company

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      Related searches: Disneyland Resort reviews | Disneyland Resort jobs | Disneyland Resort salaries | Disneyland Resort benefits
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      Guest Research Specialist Interview

      10 Apr 2017
      Anonymous employee
      New York, NY

      Other Guest Research Specialist interview reviews for Disneyland Resort

      Guest Research Specialist Interview

      29 Sept 2017
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Disneyland Resort (New York, NY) in Feb 2017

      Interview

      Applied February 25. Received a web based interview on March 24 and had a phone interview April 10. Interview was about 20-25 minutes, and I was put on a wait list.

      Interview questions [2]

      Question 1

      How do you handle an angry customer?
      Answer question

      Question 2

      Describe a time you went above and beyond for a customer.
      Answer question

      Application

      I applied online. The process took 1+ week. I interviewed at Disneyland Resort

      Interview

      Did the personality test and passed then scheduled a phone interview (some people say you have the option for phone or in person but I didnt, not sure why) passed the phone interview, make sure you study common questions. After they ask when would be best for you to come in for an interview in person, if you passed. It was a group interview and the lady seemed pretty serious. Almost like she wasn't in the mood for interviewing. I was the only girl other than her and felt nervous at first. Once the interview went on longer I became a bit more releaved. She asked quit a few questions and we all took turns answering. It made it sort of easier to answer if someone answers before you, that way you can take theit response as an example and make yourself sound a lot better compared to them. Once the group interview was over she took us in individually for some more questions. That's when I got nervous again since I paused for a bit. She said it was okay but it really didn't feel like it. She almost seemed a bit scary from how serious she was, I dont remember her smiling... I was the first person she took in since I volunteered. The whole thing took about 30 minutes or an hour, not too sure since it was a few months ago. Got a call a week later saying I didn't get the job and didn't get considered for any other positions and can apply again in 6 months. It's been 6 months and I have my phone interview tomorrow :)

      Interview questions [3]

      Question 1

      Why Disneyland?
      Answer question

      Question 2

      Why should we hire you?
      Answer question

      Question 3

      Tell me about a moment you went above and beyond for a guest?
      Answer question
      3

      Guest Research Specialist Interview

      12 Oct 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Disneyland Resort

      Interview

      I applied online then I was called in to do an initial interview. After the initial interview they gave me different options to apply for that fit my skills and personality. From there I interviewed with a manager from the department and they asked a series of questions pertaining to the job. It was a group interview, very nice man.

      Interview questions [1]

      Question 1

      Standard Interview questions
      Answer question
      2