Digicon Technologies CSR(Customer Service Representative) interview questions

Computer written skill test in English word. Listing on the call and voice test over the call . Training in grammen phone process and certification. viva process is like a presentation for me.

for interview they select gd(group discussion) round, after that they test some it skills, like-typing, browsing,etc, after that written test,then they call for viva, in this session they test ur tempure,they actually want to know how long u can control urself in any situation.