I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Dec 2021
Interview
6am to 3pm. 3 parts, individual, group based and simulation. First question is how hard it is to get in with Delta compared to Harvard. Grouped with random people to see how you can connect with strangers. Observed by Delta employees when in group settings. First time they had employees hold interviews rather than management so I felt that kind of made it harder.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?