I applied online. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Aug 2015
Interview
There are several steps in the application/interview process. First there's the application, then two assessments. If you get through the assessments you are asked to complete a virtual interview. It was a little different from what I'm sure most of us are used to, but it gets the job done. If you clear that you move on to the phone screening and then the face to face. I haven't done the face to face yet, but I have been invited to it.
Interview questions [1]
Question 1
Your response/reaction to a coworker breaking the rules or behaving in an unprofessional manner
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?