I am currently going through the interview process. So far I have done the initial application, then I did the assessment test which was about 90 questions to see if you're consistent with your thoughts answers and opinions. Then I did the background check and resume outline and referrals. Then I was asked to do the video interview which consisted of 5 questions where you're given 30 seconds to think of your answer and two minutes to complete the questions. I have not gotten to the next step. I see that Delta is doing this interview process differently with every candidate. I'm still under the review process so I don't know what's coming next but I am hopeful to get to the next step and eventually be offered this position.
Interview questions [2]
Question 1
Name a situation where a co worker was being dishonest. How did you handle the situation. What was the outcome
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.