I applied online. The process took 2 days. I interviewed at Delta Air Lines (Atlanta, GA) in Sept 2025
Interview
Once you apply online, you are immediately invited to an assessment. The first assessment involved categorizing statements to determine the kind of values you hold and whether they align with the company's values. After the first assessment, I was invited to a second one. The second assessment was multiple-choice, covering your work experience and flight attendant scenarios. Unfortunately, I did not move on after my second assessment. I think AI automatically didn't like my work experience answers because I had only done summer jobs since I just graduated, and I'm thinking it made me look non-committal.
Interview questions [1]
Question 1
How many jobs have you left in the past four years?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.