Interview was straight forward and fairly simple. All they ask is about your experience in handling difficult customers and stuffs. Interview happened just for 15 minutes and they gave me an offer
I applied online. The process took 2 weeks. I interviewed at Definity (Waterloo, ON) in May 2021
Interview
the first level of the interview was online contains 12 questions.it takes 1 hour for me to finish all questions some of them was written questions and some of them was oral
I applied online. The process took 2 weeks. I interviewed at Definity (Kitchener, ON)
Interview
I did a phone interview then a few online assessments (excel, typing exercises, personality test). Then I was invited for an in-person interview. In-person interview was situational based, meaning they asked you to remember a time when, what would you do in this situation etc.
Interview questions [1]
Question 1
Why do you want to work for this company?
Explain a time when you diffused a situation where a customer was upset.