4 step interview process
1) phone screen
2) hiring manager
3) director/dean
4) background check
2 and 3 can be done together in a group interview
Training included a 8 week training program breaking down the recruitment process, admissions process, course/products/services, that incorporates assessments each week and required coursework and shadowing. By the second week, on the phones.
Interview questions [1]
Question 1
Describe a opportunity about yourself and how you would go about changing it.
I applied online. I interviewed at DeVry University (Philadelphia, PA)
Interview
I went through submitting my online application, cover letter, and resume. Then I also did interviewsfor three seperate rounds. The process itself was very time consuming, they left you waiting between rounds forever before letting you know if you would be called in for the next interview.
Interview questions [1]
Question 1
They asked about how you would mesaure KPI's in the admissions call center. They asked how you would measure ROI of a career if someone asked.
I applied through other source. I interviewed at DeVry University
Interview
It was internal because I already worked there. You met with other DOA's first then the Deans. The final meeting was with the VP of enrollment. At the end of the day you have the job before you even interview for it so unless you totally tank the meetings you have you're in. If you do your job well then the opportunities will open up and/or they'll ask you to interview. I don't know if they still do this but I was an Assistant Director so I was getting coaching on how to be a DOA for months prior.
Interview questions [1]
Question 1
They focus on how you plan to manage the team to drive activity and productivity. There are a few HR scenarios that were thrown in to make sure you knew what you were talking about. It's all about making sure your team hits it's numbers and as a sales manager you need to demonstrate that you're capable to making that happen.
