I applied online. The process took 2 weeks. I interviewed at Datrose (Webster, NY) in Dec 2016
Interview
I received a screening call from Human Resources after I applied and then had an hour long interview with the President of the company and the Director of Human Resources.
Interview questions [1]
Question 1
What would your last Supervisor tell us about your performance?
I applied through other source. The process took 1+ week. I interviewed at Datrose (Durham, NC)
Interview
Mostly customer service related. Assessing ability to work with technically challenged persons over the phone and remain professional. Flexible concerning work schedule. Bilingual. Used to high volume of calls. Able to work with changing technical, support information.
I applied online. The process took 1+ week. I interviewed at Datrose (Durham, NC) in Mar 2011
Interview
2 step Process. Was called over the phone, and asked to meet at the office. Meet with the hiring manager then meet with the Call Center Manager. Next was called and offered the position.
Interview questions [1]
Question 1
How to delete drivers.
How to handle cust. that does not want to troubleshoot.
Asked about my background with setting up computers.