I applied online, took an assessment test, shortly after received an email to set up a phone interview. The recruiter was nice enough however very un-engaged. The conversation was extremely one sided and the questions very broad such as: what was a day in the life at your old job, or tell me about your duties when you were employed there, etc. (I understand these are normal questions in an interview but it was the focus of our conversation. To me, you don’t get to know someone’s ability by asking these questions, that’s what a resume is for. I was hoping for more behavioral type questions so she could hear my skill set when it comes to leadership- I didn’t receive one behavioral question.) I even tried to apologize stating it’s hard to put certain things into a nutshell in hopes that would prompt her to give me specific questions that I could answer rather than such broad ones, she didn’t seem to catch on and just stated “that’s fine detail is good.” I was sinking and I knew it, felt like I was talking way too much & being forced to figure out how to put my 7 years of experience into a 20m phone call. She also didn’t take the time or care to explain the position to me, what would be expected, etc. Based off the reviews it seems as though these phone interviews can be luck of the draw dependent upon which recruiter you speak with and whether or not they feel like engaging with you. Anyway, after basically reciting my long winded version of my resume to her. She said for this position a BS degree is preferred (yet on the job posting it says nothing of this, otherwise I would not have wasted either of our time). She also focused on whether or not I knew P&L reports and how versed I am in using them and applying them. I thought this was odd as, I have experience with them but they weren’t the absolute focus in my last job. Due to this fact she decided I was not going to be a good fit for an FA. She also asked if I was willing to go back to school to get my RN (I am an LVN- I said yes of course, but this was odd to me seeing as how the job posting stated that you can be non-medical for this specific position I was interviewing for. Unfortunate, seeing as how I have a nursing license and 7 years management/leadership experience managing anywhere from 75-100 patients a day along with 55+ employees at any given time and was promoted within a company I helped grow for 7 years. You can teach management skills to anyone in my opinion and easily teach how to read and utilize reports (I should know, because I’ve taught it). You cannot teach leadership, however, you are born with leadership ability and this is a quality that should hold high value within a company. Unfortunate, I held Davita to a much higher standard. I always thought this company is where I would want to settle through to retirement and grow in but now, after one single impersonal phone interview, I’m walking away with a very sour, sad taste in my mouth. I am definitely bummed I didn’t have a better experience and better chance with my first impression. Unfortunately for me, and I’m going to say for them - as I am confident in my abilities and skills- there’s usually no opportunity for second chances, so time to move on and re-think my career move. I’d suggest fine tuning the requirements for these posted positions and making sure the recruiters understand what should be at the upmost importance to at least move forward to interview one on one.