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      Cyberint

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      Customer Success Manager Interview

      4 Apr 2025
      Anonymous interview candidate
      Boston, MA

      Other Customer Success Manager interview reviews for Cyberint

      Customer Success Manager Interview

      3 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Cyberint (Boston, MA) in Feb 2025

      Interview

      Process is standard for the role however, hiring people lack transparency. No harm if thats how they do business but what I value most for next opportunity is candor and professional courtesy.

      Interview questions [1]

      Question 1

      Handling a mock scenario with an upset customer.
      1 Answer

      I interviewed at Cyberint

      Interview

      Recruiter - Polite, Director and Team lead, (to determine fit), QBR presentation, Head of product, VP of Team Recruiter was the most professional part, there seems to be a cultural difference between the Israeli team hiring and the American candidates.

      Interview questions [1]

      Question 1

      Complete a QBR and present. Interviewer attempted to treat the presentation as a hostile customer. The bigger challenge was they admittedly did not review the QBR prior to the presentation, which left them unable to interact.
      Answer question
      1

      Customer Success Manager Interview

      21 Oct 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Cyberint

      Interview

      -1st round: Recruiter : nice and polite -2nd round: Hiring manager: 30mins to determine if you might be a possible good fit. -3rd round Mock EBR: Grading criteria was not given. They give you 2 days to submit the soft copy. You can choose any product/solution or even your current company as long as you can present well. I tried to present Cyberint's solution but it was not taken well, a lot of critique and misalignment. Overall, it is also a value mismatch in terms of what is important for an EBR. -Recruiter mentioned many several rounds thereafter. General vibe : critical of candidates

      Interview questions [1]

      Question 1

      for EBR: why was this not presented? (in depth details on technical stuffs shown in their ASM dashboard)
      Answer question

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