I applied through a staffing agency. I interviewed at Cox Communications (Phoenix, AZ) in Feb 2011
Interview
It was an average interview process nothing I have not seen or done in past the ought my career.
I was selected as the candidate of choice because of solid background on call center operation management but once hired was not provided with the tools to operate
Other Manager interview reviews for Cox Communications
It requires multiple rounds of interviews with panels of 3-4 individuals. This took a lot of time out of my schedule. I enjoyed the interviewers because they were kind and asked good questions.
I interviewed at Cox Communications (Las Vegas, NV)
Interview
stars format is the method, and you can google the videos on what to expect. HR will also provide documentation on how to perform on an interview. I suggest you do some research as it can be quite daunting otherwise.
Standard STAR method questions. Tell me about a time when...XYZ. They are looking for candidate to describe a situation and then the action that was taken and the result. There was a phone screening and 2 rounds of interviews.
Interview questions [1]
Question 1
Standard STAR method questions. Tell me about a time when...