I applied online. The process took 1 day. I interviewed at Corporate IT Solutions (CA) (San Clemente, CA) in Jun 2018
Interview
They inquired about previous experience regarding the IT field, customer service field, and if available phone-service experience.
They would also dive into your personality by asking you hypothetical questions regarding difficult situations involving customer service, tricky hardware and software issues, as well as adaptability in the position relative to what you are applying for.
Interview questions [1]
Question 1
If an important client of any role or position calls in and reaches your phone line in your given position, and previous co-workers have tried to assist but were unable to, how would you go about taking the tricky situation and resolving the issue with this troubled customer?
