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      Continuum

      Acquired by EPAM Systems

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      Related searches: Continuum reviews | Continuum jobs | Continuum salaries | Continuum benefits
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      Customer Service Representative Interview

      12 Oct 2024
      Anonymous interview candidate
      Houston, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Continuum (Houston, TX) in Oct 2024

      Interview

      I applied and completed online assessment. Scheduled interview almost immediately after completing the assessment . (Very Quick Process) I received a phone call but honestly couldn't understand the interviewer. The interviewer asked a scenario question about pricing but never gave me any previous information to go off of. Then the interviewer cut me off and said I would receive a email in 24-48 hours. I knew I wasn't going to recieve an offer after that. Not friendly at all.

      Interview questions [1]

      Question 1

      What do you know about the company? How do you handle a difficult customer? How does your previous role relate to current role?
      Answer question

      Other Customer Service Representative interview reviews for Continuum

      Customer Service Representative (CSR) Interview

      22 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Continuum in Nov 2024

      Interview

      Very abrupt, aggressive and unfriendly interviewer, Interviewer did not build rapport. Didn't introduce herself or give you time to introduce yourself. Fired off questions in an aggressive and angry manner. Did not explain the unconventional interview process before starting as it required role playing. If the company is anything like the interviewer stay far away. You will not be appreciated as an employee. I can say it was a very unpleasant experience and the of the worst interview of my life. It's been a few days and I'm still low-key angry about how I was treated.

      Interview questions [1]

      Question 1

      Role play scenario. Interviewer is the customer and you are the agent.
      Answer question

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