I entered the building where I found a Security guard with a rather unprofessional appearance sitting at a tiny booth with nothing to identify it as a reception/security desk. I signed in and walked to a room filled with old desks and no one at the reception desk. There was a sign on the desk advising applicants to sign in and sit in the black chairs against the wall. I looked for black chairs against a wall and found only a row of black chairs against a large window instead of a wall. After signing in, I sat in one of the black chairs. My scheduled interview was at 11:45am, and I had arrived at 11:40. I waited and waited, looking around the gloomy room thinking, "Well. At least I was punctual. I've been here 10 minutes and no one has even spoken to me."
At about 11:55am the recruiter entered the room and looked at me, confirmed my name, and approached me. He had an unpleasant look on his face. When I reached out to shake his hand as I stood up, he hesitantly reached out his hand and gave me the limpest handshake I've ever received in my life. I don't believe he even attempted to grasp my hand. Without even mentioning the fact that he was late (let alone apologize) he had me go into an office right next to the row of black chairs that were up against a window (not a wall).
The office was just as gloomy. There was nothing on the walls. Just some beat up desks and a few typical office items. The recruiter began the interview by asking me a series of questions about work scheduling. It was clear from the line of questioning that employee attendance is a major issue at this workplace, but this isn't surprising given that it is a call center full of young adults.
After all the scheduling questions were asked, the recruiter went on to typical call center interview questions about customer service. Throughout these questions, the recruiter showed no real interest in what he was doing and seemed like he was angry about something. As the interview went on, I felt like the man hated his job, hated the fact that he was interviewing someone, and hated me just for being a part of his existence for that short time.
At the end of the interview he told me when training would start, and then said they'd decide either today or Monday whether I would move on to the next step. He then opened the door to the office and stood there without saying anything as I walked past him. I looked at him and said, "Thank you." His response was, "Have a good one."
I left with the impression that the place was full of miserable people with very little professionalism, and lost all interest in becoming employed there.