I applied in-person. The process took 1 day. I interviewed at Conduent (Raleigh, NC) in Mar 2017
Interview
It was a open interview day. Depending on how you score you can chose from Verizon or Apple. I placed good on both so I still went with Apple. I think Verizon training is longer but alot of people dont pass the Apple test.
Interview process went very smoothly. It was a virtual interview on camera. The recruiter asked me questions and then she had me turn my camera around to do a 360 degree view of my work area. Then she told me I would hear something in 24-48 hours and I was offered the position about 3 hours after the interview.
Interview questions [1]
Question 1
The basic questions they ask all the time in interviews; Job experience, career goals, why do you think you are a best fit for the position, and things like that.
very smooth process. will have you complete a background check, which takes about 3-5 days. if you pass, you get an offer and then they send your equipment to you.
Basic scenario questions how you would assist a customer with different tech support issues. Then go over your availability and if you will miss any days of work during training
Interview questions [1]
Question 1
“If a customer is calling trying to figure out where the settings option is how to do guide them to it”