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      Conduent

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      Related searches: Conduent reviews | Conduent jobs | Conduent salaries | Conduent benefits
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      Customer Care Assistant Interview

      9 Mar 2017
      Anonymous employee
      Madison, MS

      Other Customer Care Assistant interview reviews for Conduent

      Customer Care Assistant Interview

      11 Aug 2017
      Anonymous employee
      Henderson, NC
      Accepted offer
      Positive experience
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Conduent (Madison, MS) in Sept 2016

      Interview

      Went to local job fair, come in to take a typing test and behavioral test, interview the same day if you past the test. Then a recruiter will call back and let you know when to come in and do your paper work. You may even get an email discussing the next steps.

      Interview questions [1]

      Question 1

      What does empathy mean to me?
      1 Answer
      Average interview

      Application

      I applied online. I interviewed at Conduent (Henderson, NC) in Aug 2017

      Interview

      Great interview the hiring manager was very patient with me. I felt very comfortable with the manager and she explained the job and its requirements and expectations as well. She told me about the hours and wondered if it was managable and I said I was ok with it.

      Interview questions [1]

      Question 1

      What are some of your strengths and weakness and how do you handle customers with a particular problem?
      2 Answers
      1

      Customer Care Assistant Interview

      26 Aug 2017
      Anonymous employee
      Cary, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Conduent (Cary, NC) in Aug 2017

      Interview

      Took about two hours. Upon arrival we were taken to a computer room to do assessment testing & paperwork. Oh, also two typing tests. Then one by one we had our interviews. Interviewer was very sweet and explained to me what the job entities and how the company works. Then a series of questions. Hired on the spot.

      Interview questions [1]

      Question 1

      What does customer service mean to you?
      1 Answer

      Customer Care Assistant Interview

      14 Jul 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Conduent in Jul 2017

      Interview

      I applied online and about a week later I received a phone call on 7/1 to do a quick pre-screen interview. It was a simple interview giving a little info about the position and checking to see when I was available to do a phone interview. The phone/online interview was scheduled for 7/3 in which consisted of a few simple customer service questions. Afterwards I was scheduled for a virtual webcam interview the following week. This interview consisted of both customer service questions and sales questions, as well as checking to see about my background in customer service and sales. I was told I would hear back soon with the decision. The following day i received an email with the job offer.

      Interview questions [3]

      Question 1

      How would you handle an upset customer?
      1 Answer

      Question 2

      How would you close a sale?
      Answer question

      Question 3

      Why do people prefer buying products online and then picking them up in the store instead of getting them delivered or just going to the store?
      Answer question