Technical Support applicants have rated the interview process at Concentrix with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Technical Support according to 1 Glassdoor interviews include:
Phone interview: 33%
Other: 33%
Presentation: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Concentrix (Dublin, Dublin) in Apr 2020
Interview
All my interview process was through phone. The interviewer was really friendly. He asked few questions to understand why I wanted to work for their company/to get the position.
He sent me a test to check my level of English/the other language I would work with and my computer knowledge.
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion