I applied through an employee referral. I interviewed at Comcast
Interview
They don't prepare you for the job very well. Throw you to the wolves and expect you to choose money over human customers. They ask a lot of superficial questions and hire sharks who are comfortable roping disabled old ladies into plans they can't afford to pay for.
Interview questions [1]
Question 1
When was a time I had to use my strengths to persuade someone into doing something I wanted them to do.
Easy and understanding they want you to succeed and I felt like I was encouraged to ask questions and they were really professional.
Comcast despite its rep cares about its employees it seems
The interview was very smooth and straightforward they ask questions dealing with your previous job experiences and skills. They ask about key metrics used and numbers. They ask how to deal with a customer that is upset and angry.
Interview questions [1]
Question 1
What are some key metrics used at your previous job?
I applied through a recruiter. The process took 2 weeks. I interviewed at Comcast (Alabama City, AL)
Interview
Wow - they ask you like 35 questions - or that's what it felt like! 2 people interviewing you. They are asking you sales questions and many different scenarios. Be prepared to answer how you would overcome objections.
Interview questions [1]
Question 1
Explain a time that you had to provide above and beyond customer service