I applied online. The process took 4 weeks. I interviewed at Comcast (Pittsburgh, PA) in Jan 2017
Interview
The interview process was smooth. After application, the recruiter contacted me for a phone interview asking common introductory questions such as "Why Comcast" and "Tell me about your experience"... After the phone interview, an in-person interview was scheduled. During the interview process, all potential candidates are brought to a room where given a presentation answering questions about the job, its benefits, and expectations prior to one on one interviews. After the presentation, the hiring supervisors came in one at a time to interview the candidates. If they like you, they'll keep you around and send you to the next round of interviews. If they don't see you as a good fit, they'll likely send you home. I was asked to stick around and wait in a room with other second round candidates and we interviewed again with a higher up and thereafter escorted out of the building. The recruiter reached out about a week later by phone and extended an offer with Comcast.
Interview questions [1]
Question 1
A customer calls complaining that he's a long time customer and his screen is black, How do you respond?
I applied online. The process took 3 days. I interviewed at Comcast (Houston, TX) in Jul 2021
Interview
3 interviews 30-45 minutes pretty straight forward, alot of room to show yourself to the company. Questions are fairly simple to ask, most questions are related to your previous job experience and how you handle different situations.
Interview questions [1]
Question 1
Tell me about a time when you had to interview a difficult customer.
I applied online. I interviewed at Comcast (Augusta, GA) in Apr 2021
Interview
I did the virtual job tryout after getting an automated message saying my resume looked good. I did it and was immediately rejected about a 2 minutes after completing it despite feeling as if I did good and there being written responses, but I guess I didn't do that well . I got no further information as to what I did wrong or any kind of results.
Interview questions [1]
Question 1
There were automated customer situations that you would respond to accordingly.
I applied online. The process took 2 months. I interviewed at Comcast (Baltimore, MD) in Aug 2020
Interview
I applied to Comcast in June 2021 and I was called 2 months later by a recruiter by the name of Samantha Tello. She was nice and professional, I passed the phone screen and was passed onto a virtual interview with 2 Comcast managers. I forget the interview names, but I liked that I could see them and they could see me. What I did not like was how casual everything was, the interview started off with them being overly familiar with me. I don't know them and they don't know me, it was more like a friend chatting with you than a manager doing your interview. It was unprofessional and made me uncomfortable. Further, the interviewers literally read questions verbatim from the screen. No lie! She literally said, "Ok, so the question reads..." WOW! I thought Comcast was all about being innovative? I guess not. I answered all the questions with flying colors and I passed the interview, was offered a second and final interview for hire, but I turned it down because Comcast does mandatory overtime that usually gets people on their days off. In addition, I did not like the feel of Comcast, it did not feel right and sometimes you have to go with your gut.
Interview questions [1]
Question 1
All the questions are already written by corporate I suppose. Don't worry, you'll have so much time as they read the question to you, to answer and even ask them a question!