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      Customer Support Manager Interview

      24 Apr 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ClickUp

      Interview

      I did not interview as I did not complete the absurd application process. You have to write length responses to multiple open-ended questions, take a typing test, commit to working more than usual, answer a hypothetical scenario AND submit a video of yourself. The last seems to get into potentially discriminatory territory. While many of these questions and requests would be fair game in the recruiting process, they would be asked once you've been selected as a candidate, not before you even know if they'll read your resume. This company is asking applicants to make a substantial time commitment when they likely have a small chance to even make it to a phone screening in the first place. Why would I take the time and effort to complete this application when I can submit 5-10 applications to other companies for a similar role in the same amount of time? Additionally, it looks like their compensation is below average, further making me question why they think it is smart to deter so many potential applicants.

      Interview questions [4]

      Question 1

      On a scale of 1 (life) to 10 (work), how much do you care about work-life balance?*
      Answer question

      Question 2

      Please take a 2-minute typing test here http://clickup.typingtestpro.com/ You have 3 tries, use all of them, and we’ll only take the best result. Accuracy is important but not as much as speed because things like Grammarly can correct us as we type.*
      Answer question

      Question 3

      Scenario: We just had a user sign up from Spotify. Create a personal email that you would send to welcome them to ClickUp and start a dialogue.*
      Answer question

      Question 4

      Tell us about yourself and your background! We would love to get a chance to learn a bit more about you through a quick 60-90 second video. We recommend Loom, but feel free to use any recording platform that works best for you.*
      Answer question
      8

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